Keith Redfield interview on Juniper's KB

Keith Redfield, director of eSupport at Juniper Networks, talks with me about some of the new changes to the KB. For more information, check out kb.juniper.net

Knowledge Base Know-How

The Knowledge Base is new and improved, now with more fast acting power and kung fu grip! Take a look at this short video to get pointed in the right direction.

Interview with "Pentin Processor"

Josine (also known as "Pentin Procesor" on J-Net) and I sat down to talk about her involvement with our J-Net community. It was an amazing day, unlike the last few dreary and soggy days we've been having.

Josine is a great contributor to our community and helps provide a lot of solid support for our forum member. Take a look and see why we think Josine is amazing.